This privacy statement explains the privacy practices of Amazon Solar for users of the websites of Amazon Solar (collectively, the “Site”).
Amazon Solar Commitment to Privacy
Amazon Solar respects your right to privacy. Your ability to make informed choices about the uses of your information is important to us. This privacy statement explains Amazon Solar ’s policy regarding the collection, use, disclosure, and protection of Personal Information. The terms of this privacy statement apply to information collected from you unless different terms are specified as part of a special offer or in another form or contract we provide you.
Except as otherwise set forth herein, we will keep confidential any Private Information related to your account with us.
What is Personal Information?
Personal Information is information that can be directly associated with an identifiable natural person such as a customer’s name, address, telephone number, email address, etc.
Collection of Personal Information
We collect Personal Information that you provide us, such as when you:
- Register to use the Site or to receive our newsletter
- Register to use the Amazon Solar Monitoring Platform
- Place an order or purchase products or services online
- Contact our customer support whether by phone, email, or chat
We may automatically collect some information when you visit our Site such as the site from which you linked to us, and the time and date of your visit, and activities.
Amazon Solar does not knowingly collect Personal Information from children under the age of 16, and you must be 18 years of age or older in order to establish an account on the Site.
You may contact us to request that we disclose to you the categories, sources, commercial purpose, categories of third parties we share the Personal Information with and specific pieces of your Personal any Information that we have collected. Furthermore, you have the right to request that we delete any Personal Information we have collected from you.
Use of Personal Information
The Personal Information we collect is used to process your requests or transactions, to provide you high quality service, to customize the Site according to your preferences, and to tell you about specific goods or services we believe will be of interest to you. If you prefer not to receive promotional information from us, we make it easy for you to let us know. You can contact us at any time to decline promotional information (see under the heading “Choice” below).
Sharing of Personal Information
Amazon Solar does not sell or rent Personal Information to third parties without your prior consent. Amazon Solar does not share or disclose Personal Information to third parties without your prior consent, except in the limited circumstances described below under the heading “Disclosures”.
We may disclose Personal Information in the good faith belief that we are required to do so by law, or that doing so is reasonably necessary to comply with legal process or contractual necessity, respond to any claims, or to protect the rights, property, or personal safety of Amazon Solar, our customers, or the public. Information about our customers, including Personal Information, may be disclosed if it is necessary for legitimate purposes, for example as part of, or during negotiations of, any merger, sale of company assets, or acquisition. Other than in circumstances enumerated above, we have a policy of obtaining a person’s consent if we intend to process his/her Personal Information.
Protection of Personal Information
Amazon Solar has put into place security measures in an effort to protect Personal Information from loss, misuse, or alteration while it is under our control. Personal Information we collect is stored electronically. We use technical, contractual, administrative, and physical measures in an effort to protect against unauthorized access.
While we use reasonable measures to protect information that is stored within our database, and we restrict access to information to those employees who need access to perform their job functions, such as our customer service personnel and technical staff, we cannot guarantee the security of account information. Unauthorized entry or use, hardware or software failure, and other factors may compromise the security of account information at any time. We cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your Personal Information when you are on the Internet.
By registering for any part of the Site or any services or news provided by us, you agree to receive promotional messages from Amazon Solar. If at any time you wish to stop receiving promotional information from Amazon Solar, you may opt out by doing one of the following:
- Calling our service representatives at the phone numbers provided at www.Amazonsolars.com
- Emailing us at firstname.lastname@example.org
- Clicking on the “unsubscribe” link on our newsletters
Personal information does not include “aggregate” information. Aggregate information is data we collect about a group or category of products, services or customers, from which individual customer identities have been removed and a specific person cannot be identified through such information.
Amazon Solar appreciates the importance of safeguarding the privacy of your Personal Information that may be provided to us. Amazon Solar does use and disclose de-identified aggregate information, for the purposes of evaluating and improving our services and tailoring our products and for commercial purposes. Amazon Solar may choose at its sole discretion to transfer, sell, provide, or share such information with third parties, including to Amazon Solar business partners for commercial purposes.
Online Links to Other Sites
Questions or Concerns
If you have any questions or concerns about this privacy statement or would like to contact us for any reason, you can contact us at Call us at 407-637-1757 or the phone numbers provided at www.amazonsolars.com, or through any other method mentioned under the heading “Choice” above
Changes to this Statement
Amazon Solar reserves the right to change this privacy statement at any time, but will alert you that changes have been made by indicating at the bottom of the privacy statement the date it was last updated. We encourage you to review our privacy statement to make sure you understand how your information will be used.
Last revised: June 2021